7 QC Tools

Learn How to Implement the 7 Quality Control (QC) Tools and Enhance Process Efficiency

The New 7 QC tools were designed to develop more QC tools and techniques in conjunction with the basic seven QC tools.  The shift from quantitative analysis to analysis non-quantitative processing will help the managers to improve capabilities, generating more ideas & implement a more systematic problem-solving approach.

Course Objective


In the quality improvement process, problem-solvers need to know where they stand, what the problem really is, and what the cause of the problem is before any solutions can be proposed.  This session will help the participants to follow a logical, systematic method for problem-solving.

The main objective of the qc tools training session is to enable the managers to choose tools based on the work that they need to perform and they should consider how different tools can work with each other.

Who Should Attend


  • Management Representatives
  • Department Heads
  • Managers                                                 
  • Line Leader                                             
  • Supervisors &  Engineers              
  • Executives for manufacturing, Quality Assurance

Benefits of Attending

The New 7 QC Tools introduce the latest advances in tools for Quality Management, techniques that promote a new, more creative, and effective approach to quality management best practices. New seven QC tools are made to analyze non-quantity data mainly. These tools are not mutually exclusive but are actually complementary to each other.

After the 7 QC tools training, the participants will be able to

  • Understand application concepts of 7 new QC tools in planning, goal setting, and strategic problem solving
  • Structure the unstructured ideas, making strategic plans, organizing and controlling complex projects
  • Be able to utilize 7 new QC tools to arrange problem areas, put data into diagrams, surface problem areas and clearly bring up any hidden truth
  • Have an insight into the know-how for practical applications and implement it as per requirements

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Workshop Modules

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Training Outline

1. Introduction to 7 New QC Tools
  – Intro to 7 Basic QC Tools
  – Difference between Basic and New QC tools
  – Applicability of 7 New QC Tools

2. Affinity Diagram
  – Introduction & Applicability
  –  Rules for Exercising Affinity Diagram
  –  Brain Storming – Prerequisite
  –  Grouping / Affinity Identification technique
  –  Exercise – Case Study

3. Interrelationship Diagram
  – Introduction & Applicability
  – IT Matrix Format and Templates
  – Cause Segregation and RCA
  – Exercise – Case Study

4. Tree Diagram
 – Introduction & Applicability
 – Developing Lagging  & Leading Elements
 – Drill Down OSA Technique
 – Exercise – Case Study

5. Matrix Diagram
  – Introduction & Applicability
  – Identifying the Strength of elements’ relationship
  – Types of Matrix Diagram
  – Exercise – Case Study

6. Process Decision Program Chart
 – Introduction & Applicability
 – Developing Countermeasures
 – Exercise – Case Study

7. Arrow Diagram
 – Introduction & Applicability
 – Introduction to CPM / PERT
 – Developing the Sequence for Strategy Implementation
 – Exercise – Case Study

8. Matrix Data Analysis
 – Introduction & Applicability
 – Developing the Priority Matrix
 – Exercise – Case Study

9. 7 New QC Tools in Excel & Templates
Summary and Q&A

Training Delievrables











Feedback From Past Participant

Our approach toward Quality has changed a lot. Now we can use both sets of 7 QC tools with equal ease”

“This session is highly recommended for  all manages to develop a more structured approach towards quality”

“ The session was quite interesting with new tools and their applicability. The brainstorming session was very useful for all tools”


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