Root Cause Analysis (RCA)

A root cause is a factor that caused a nonconformance and should be permanently eliminated through process improvement.

Root cause analysis is a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.

Daily work management

Course Objective

Some root cause analysis approaches are geared more toward identifying true root causes than others; some are more general problem-solving techniques, while others simply offer support for the core activity of root cause analysis.

RCA is a process designed for used in investing and categorizing the main cause of events with safety, health, environmental, quality, reliability, and production impact.

Who Should Attend

Senior Managers

Cross-Functional Team

Customer Relationship Managers

All Dept head and Managers

Manufacturing Heads

HR Managers

Maintenance and Plant Engineers

Manufacturing Business Analyst

Benefits of Attending

Root Cause Analysis (RCA) gets to the bottom of an issue so that action can be taken to fix it permanently. By systematically peeling away layers of causes and effects, RCA identifies breakdowns in processes and systems that contributed to the event. Done correctly, RCA will improve safety, reduce future incidents – and ultimately lower your total cost of risk.

The participant will learn the RCA methodology with a series of group work, role-play and simulation on real case RCAs.

This session will help the participants to

1.Instigate and determine why an event occurred in a given circumstance

2.Collect relevant data required data for the Root Cause Analysis

3.Organize and  analyze the information gathered during the investigation and identify gaps and deficiencies

4.Map the root cause to identify the underlying reason for each factor

5.Develop effective countermeasure and recommendations

6. Make Action plan, execute and monitor the progress of implementation

Workshop Agenda

Module 0 – Preparation

  • Developing Recommendation after RCA
  • Developing Action Plan – A3 Report
  • Review Mechanism
  • Role of Team Leader for RCA

Module 1

  • 5Why
  • Prioritization Graph
  • RC frequency measurement
  • Scatter Chart
  • Cause and Effect Diagram

Module 2

  • Control Chart
  • Affinity Diagram
  • Relationship Map
  • Tree Diagram

Module 3

  • Matrix Diagram
  • PDPC – process Decision Program Chart
  • Matrix Data Analysis
  • 8D Method / Approach
  • Decision Tree

Module 4

  • Linear Programming
  • Hypothesis Testing

Module 5

  • Principal Component Analysis
  • Regression Analysis

Module 6

  • Fault Tree Analysis
  • Force Field Analysis

Module 7

  • Design of Experiment

Module 8

  • Failure Mode Effect Analysis

(After each module the participant will be given real-time projects and will be handhold for applying the techniques learned)

Training Deliverables

Feedback From Past Participants

“RCA session was an eye-opener for our team as we got to know many tools that we never knew could help”

“The trainer’s experience in sharing a practical case study of RCA tools were very helpful”

“We were using a limited set of tools for RCA. The session helped us t select the best and most suitable tool for a given circumstance”

Know Your Trainer

B tech from NIT Rourkela, PGDM  from IIM Calcutta with 14+ yrs of intensive experience in various sector. He is a certified coach for Manufacturing Management and System Development

He has helped companies turn-around by implementing Manufacturing Excellence through Lean, Statistical Quality Control, Six Sigma, Strategy Management

He is a passionate reader and have inclination to solve complex business problems within very short span of time.

@Tetrahedron Manufacturing Services Pvt Ltd

Phone : +91 7042140046         Email:

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