Total Quality Management | TQM PPT

Topics Covered

  • Core Principles of TQM
  • TQM Tools and Techniques
  • Implementation Steps
  • TQM applications
  • Reduced costs
  • Benefits and Outcomes

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    Making a PPT on Total Quality Management includes explaining principles and practices that safeguard the products and services of an organization from consistent quality standards. The following presentation elaborates on history and the emergence of Total Quality Management (TQM) principles and covers basic concepts, continuous improvement, customer focus, and process optimization.

    PPT on Total Quality Management uses case studies and examples to illustrate how TQM methodologies, for instance Six Sigma and Lean, could be put to work in reality across a range of industries.

    The TQM PPT presentation looks at leadership’s role in forming a quality toward culture and how employees can be involved in making TQM work.

    It will be based on Quality Management PPT, outlining some of the key principles that shall be put in place to maintain uniform standards in products and services. The learning objects covered are total quality management, continuous improvement, and assurance within quality. Learn how these strategies can improve customer satisfaction and operational efficiency.

    Total Quality Management (TQM): Principles, Tools & Techniques, Benefits

    ppt on total quality management
    Total Quality Management
    Principle of TQM

    Core Principles of TQM

    Total Quality Management (TQM) is a holistic approach to long-term success through customer satisfaction. The core principles of TQM include customer focus, which emphasizes understanding and meeting customer needs. Continuous improvement drives organizations to constantly enhance processes and products. Employee involvement ensures that every team member contributes to quality efforts. Process-centered thinking stresses the importance of efficient, effective processes. Integrated systems ensure that all organizational functions work together harmoniously. Fact-based decision-making relies on data to guide choices.

    Lastly, effective communication ensures that everyone is aligned with the organization’s quality goals. These principles collectively foster a culture of excellence and innovation.

    Total Quality Management Tools and Techniques

    Total Quality Management (TQM) employs a variety of tools and techniques to improve processes and ensure quality. Key tools include:

    • Statistical Process Control (SPC): Uses statistical methods to monitor and control a process.
    • Control Charts: Graphical tools used to determine if a manufacturing or business process is in a state of control.   
    • Pareto Analysis: Identifies and prioritizes problems based on their significance.
    • Fishbone Diagrams (Ishikawa): Helps identify root causes of problems.
    • Flowcharts: Visual representations of a process, making it easier to understand and improve.
    • Histograms: Graphical representations of data distribution.
    • Scatter Diagrams: Shows relationships between two variables.
    • PDCA Cycle (Plan-Do-Check-Act): A continuous loop for process improvement.
    • Benchmarking: Comparing processes and performance metrics to industry bests.
    • Quality Function Deployment (QFD): Translates customer requirements into specific product features.

    These tools and techniques enable organizations to systematically identify, analyze, and improve quality-related issues.